This policy explains how personal information relates to your enquiries, travel bookings, and use of signaturevoyager.com.
+94 77 3382000Information you provide
When you contact Signature Voyage Global (Pvt) Ltd through signaturevoyager.com, by email, or by telephone, you may provide your name, email address, telephone number, and details of your enquiry.
If you arrange travel with us, the information needed will depend on your booking. This may include passengers' legal names, dates of birth, contact details, travel dates, destinations, accommodation preferences, and information required by the relevant travel supplier. Please provide another person's information only when you are authorised to do so.
How information is used
Information you provide may be used to respond to enquiries, prepare travel quotations, arrange requested services, check booking details, and communicate about your trip, payments, or changes to your arrangements.
When you request travel offers or updates, your contact details may also be used to send those communications. You can contact us to ask that promotional communications stop.
Storage & security
How long information is needed depends on the enquiry or booking, the services involved, and any applicable record-keeping requirements. Contact us for information about the records associated with your booking and whether they can be deleted.
No online communication method can guarantee complete security. Please do not include full payment-card details, passwords, or copies of identity documents in a general website enquiry. Contact our team to confirm the appropriate way to provide documents needed for your trip.
Your privacy requests
You can contact us to ask about personal information associated with your enquiry or booking, request a correction, ask for deletion, or ask us to stop promotional communications. The action available may depend on applicable law and information needed to complete a service or retain required records.
We may need to verify your identity before responding to a request involving personal information. Please describe your request without including unnecessary sensitive information.
Policy updates
This policy may be updated when website features or travel services change. Please review this page when you provide information or make a new enquiry.
Contact us
For questions about this policy or to make a privacy request, contact Signature Voyage Global (Pvt) Ltd.
Email: info@signaturevoyager.com
Telephone: +94 77 3382000
Address: Cinnamon Grand Hotel, Colombo 03, Sri Lanka